Terms of Service

Welcome to LoomNook. Throughout this website, the terms “we”, “us”, and “our” refer to LoomNook. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the site or use any services.

1. Online Store Terms

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction, or you have obtained consent from a legal guardian.
  • You will not use our products for any unlawful or unauthorized purpose.
  • You will not transmit harmful code, malware, or any destructive actions.

Any breach of these Terms may result in immediate termination of Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that non–payment data (e.g., addresses) may be transferred unencrypted across networks to support website functionality.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written consent.

3. Accuracy of Information

While we strive for accuracy, we do not guarantee that information on this site is complete, current, or error-free.

Content is provided for general reference only.

We may update information at any time without prior notice.

4. Modifications to Services and Prices

  • Product prices may change without notice.
  • We may modify or discontinue any part of the Service at any time.
  • We are not liable to you or any third party for such modifications.

5. Products & Services

  • Certain products may be available exclusively online and may have limited quantities.
  • Product descriptions, pricing, or availability are subject to change at any time.
  • We reserve the right to limit sales to any person, region, or jurisdiction.
  • Colors and product images shown online may vary depending on screen settings.

All returns or exchanges must follow our Returns & Exchanges Policy.

6. Accuracy of Billing & Account Information

You agree to provide accurate and updated purchase and account information for all orders.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased per customer, household, or order
  • Contact you using the email or phone number provided if adjustments are required

For details, please refer to our Returns & Exchanges Policy.

7. Third-Party Tools

We may offer access to tools operated by third parties.

These are provided “as-is” without warranties or liability.

Your use of third-party tools is at your own discretion.

8. Third-Party Links

Our site may include links to third-party websites not affiliated with us.

We are not responsible for:

  • Content accuracy
  • Products or services offered by third parties
  • Any damages related to third-party interactions

Please review third-party policies before engaging in transactions.

9. User Comments & Submissions

If you submit reviews, suggestions, or other content (“comments”), you allow us to use, reproduce, publish, or distribute such content without restriction.

You agree that your comments:

  • Must not violate any third-party rights
  • Must not contain unlawful, defamatory, or harmful content
  • Must not impersonate another person

We may remove content that violates these rules.

10. Personal Information

Your submission of personal data is governed by our Privacy Policy.

11. Errors & Omissions

We may correct inaccuracies related to product descriptions, pricing, promotions, shipping charges, or availability at any time.

We are not obligated to update information unless required by law.

12. Prohibited Uses

You are prohibited from using the site:

  • For unlawful activities
  • To violate any regulations
  • To infringe intellectual property rights
  • To harass, harm, or discriminate
  • To upload viruses or harmful code
  • To collect personal data without consent
  • To interfere with security features

Violation may result in immediate service termination.

13. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that:

  • The Service will be uninterrupted or error-free
  • The results from using the Service will be accurate

All products and Services are provided “as is” and “as available”, without warranties unless required by law.

To the fullest extent permitted by law, we are not responsible for:

  • Indirect or consequential damages
  • Loss of data, revenue, profit, or savings
  • Damages resulting from use of the Service or products

(Some jurisdictions do not allow these limitations; in such cases, liability is limited to the maximum extent permitted by law.)

14. Indemnification

You agree to indemnify and hold LoomNook and its team harmless from any claim arising from your breach of these Terms or violation of rights.

15. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions remain valid.

16. Termination

You may stop using the Service at any time.

We may terminate your access if you fail to comply with these Terms.

Obligations incurred before termination (e.g., payments) will still apply.

17. Entire Agreement

These Terms, along with all policies posted on our site, constitute the entire agreement between you and LoomNook.

Any ambiguities are not interpreted against the drafting party.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of Hong Kong SAR (recommended for your company setup & lower risk for GMC compared to UK).

19. Changes to Terms

You can review the most current version of these Terms on this page.

Your continued use after updates constitutes acceptance.

20. Contact Us

For questions regarding these Terms, contact us:

📩 support@loomnook.com