Payment Information

Accepted Payment Methods

We accept the following secure payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Google Pay
  • Other Local Payment Options (may vary by region)

All payments are processed securely through our trusted payment service providers. We do not store or have access to your full credit card information.

Payment Currency

All orders are processed in USD (United States Dollars) by default.

If currency conversion appears on your screen, it is for display only—your final payment will still be charged in USD.

Payment Security

We follow strict security standards to protect your payment information:

  • Encrypted checkout (SSL)
  • PCI-compliant payment gateway
  • No storage of sensitive financial information on our servers

Your personal and payment data are used strictly to complete your order as described in our Privacy Policy.

Charges & Billing

  • You will be charged immediately after your order is placed.
  • You agree to provide valid, complete, and accurate billing information.
  • Orders may be canceled if the billing information cannot be verified or if fraud is suspected.

For more details, refer to our Terms of Service.

Declined or Failed Payments

If your payment is declined:

  • Verify your card number, expiration date, billing address, and available balance.
  • Contact your bank or payment provider for assistance.
  • You may try another payment method.

No order will be processed until payment is successfully authorized.

Taxes & Import Duties

  • Sales tax may apply depending on your location.
  • International customers may be subject to customs duties, VAT, or import taxes based on local regulations.
  • These charges are not included in your checkout total and must be paid by the customer upon delivery.

For more information, see our Shipping & Delivery Policy.

Refunds to Payment Method

Approved refunds are issued back to your original payment method only.

Processing time:

  • LoomNook: 2–5 business days
  • Banks/Credit card providers: 3–10 business days (varies by institution)

Refund status will be confirmed by email once processed.

For details, refer to our Refund Policy.

Contact Us

If you have questions about payment or billing, our customer support team is here to help:

📩 Email:support@loomnook.com

⏱ Response time: 24–48 hours